Customer Charter

Our promise to you, the client.......

All our consultations are FREE and WITHOUT OBLIGATION.

Our Hearing Care Professionals are highly trained and experienced and undergo a programme of Continuous Professional Development.

We discuss and evaluate your hearing test results and explain them to you clearly.

We will always advise where hearing can be improved without a hearing aid.

We will explain and recommend a solution based upon providing the best advice for the individual.

We will provide ongoing professional support and service free for the lifetime of your aid.

We guarantee to match a like for like quote on the price of any hearing aid.

Our Hearing Aid Dispensers are regulated by the Health Professions Council and have to meet minimum training requirements to join the HPC register.

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